Travel Agreement
A travel agreement is reached with the traveller's acceptance of our offer. Acceptance can take place either directly through us or via the intermediary service of a booking office.
As soon as you make a reservation, your accommodations will be arranged. When these arrangements have been settled, you'll receive word from us and thereupon, the invoice will be sent.
A confirmation of your booking together with the invoice will be sent within two weeks. Itinerary will be sent 6 weeks before departure. When booking more than 2 months before departure, payment in terms is possible. Deposit is 15% of the total amount with a minimum of € 100. Second payment needs to be done at least 6 weeks before departure.
How to pay?
The costs of the trip should be paid in Euros (€).ING bank account # 65.35.89.476 in the name of Active in Europe, Amsterdam, the Netherlands; stating your reservation number. Mastercard and Visa payments are accepted (administration charges of € 15 per payment).
Travel Conditions
Active in Europe is a member of the General Dutch Association of Touroperators (ANVR). The association publishes the ANVR-travel conditions which includes the rights and duties of both the touroperator and the participant. These conditions are available upon request and they also list the cancellation policy which, for your convenience, has been listed below: upon cancellation from the day of booking until 42 days before the day of departure: the down payment (15% of the costs of the trip); upon cancellation from the 42th day onwards (inclusive) until the 28th day before the day of departure: 35% of the costs of the trip; upon cancellation from the 28th day onwards (inclusive) until the 21st day before the day of departure: 40% of the costs of the trip; upon cancellation from the 21st day onwards (inclusive) until the 14th day before the day of departure: 50% of the costs of the trip; upon cancellation from the 14th day onwards (inclusive) until the 5th day before the day of departure: 75% of the costs of the trip; upon cancellation from the 5th day onwards (inclusive) until the day of departure: 90% of the costs of the trip; upon cancellation on the day of departure or later: the total costs of the trip. The conditions of all tours act on the Dutch jurisdiction. Any liability of the tour operator (the transporter) is limited to the amounts of the concerned insurance-company(s) of the tour operator / the transporter is (are) willing to pay, taken into account the maximum coverages. The parties agree that the Dutch law applies to this agreement. Any conflicts arising out of this contract will be brought solely before a competent judge in Amsterdam, the Netherlands.
Cancellation
Active in Europe retains the right to cancel a tour under extreme circumstances. Should a tour be cancelled then you will be informed of this decision within 30 days, but at least 15 days, prior to departure of that tour. Information regarding the tours are subject to change. |
